About DIRECTV
1.What is DIRECTV service?
2.Does DIRECTV offer Local Network
Channels?
3.Can I use my existing wiring for
DIRECTV?
4.Why do I need to connect my DIRECTV
receiver to my phone line?
5.Will the phone connection interfere
with regular phone usage?
6.Can DIRECTV service be connected to
more than one TV set in my house?
7.If I have more than one DIRECTV
receiver, do I pay a full monthly subscription for each
receiver?
8.Will bad weather conditions interfere
with my DIRECTV reception?
What is DIRECTV service? DIRECTV is the nation's leading digital satellite entertainment service. It provides access to over 225 channels of programming to homes and businesses that have DIRECTV receiving equipment (small satellite dish, a digital receiver, and remote control). DIRECTV offers a wide variety of programming for every member of the family, all in 100% digital-quality picture and sound.
Does DIRECTV offer Local Network Channels? DIRECTV offers local channels to more than 97% of the U.S. population. Check our listings of DIRECT TV local channels by city or state. You'll find that DIRECTV offers local channels in HD for a rapidly growing number of cities.
Can I use my existing wiring for DIRECTV? If the existing wiring in your house is RG-6 coax cable, you can use it to connect your DIRECTV receiver to your satellite dish. If your existing wiring is not RG-6 coax cable, you will need to have the installer run new wiring. Because of the frequency of the digital signals it must carry, it is important that you use RG-6 coax cable.
Why do I need to connect my DIRECTV receiver to my phone line? Customers need to connect their receivers to a landline phone for billing and Pay per View purposes. The connection sends purchase information from the receiver to the DIRECTV computer system. The phone connection allows DIRECTV customers to order Pay Per View movies and events with their remote control, get popular sports subscriptions such as the NFL SUNDAY TICKET and have the programming subscription on their main receiver "mirrored" to other receivers that are connected to the same phone line.
Will the DIRECTV receiver phone connection interfere with regular phone usage? No. A modem inside of your receiver makes a toll-free call to the DIRECTV computer system in the middle of the night. The modem's call only lasts a few seconds and if you are using the phone, it will try again later.
Can DIRECTV be connected to more than one TV set in my house? Yes. You can get separate DIRECTV receivers for the number of TV sets in your home that you want to hook up. This gives you the flexibility of watching different DIRECTV programs on different television sets. If all of your DIRECTV receivers are connected to the same landline phone, it's only $4.99 a month for separate programming on the second and each additional TV in your home.
If I have more than one DIRECTV receiver, do I pay a full monthly subscription for each receiver? No. You can connect more than one TV in a single household to DIRECTV services. If your receivers are connected to the same phone line, it's only $4.99 a month for separate programming on the second and each additional TV in your home. The programming you request for the primary access card in your receiver is copied for all of the access cards in the other receivers and you are authorized to receive this same level of programming on these televisions.
Will bad weather conditions interfere with my DIRECTV reception? On very rare occasions in some areas severe weather conditions may interrupt your signal for a moment, but it always returns quickly and clearly.
Does Weather Affect My DIRECTV Signal?
During your professional installation, installers will optimally place your dish, minimizing lost signals during inclement weather. DIRECTV reception is highly reliable year-round and nationwide. DIRECTV service is only minimally affected by extreme weather conditions, but it always returns quickly and clearly. On average, DIRECTV customers only lose signal for 15 minutes a year total - compared to cable outages which can last hours or even days at a time.
What Programming Does DIRECTV Offer?
1.What are my programming
choices with DIRECTV service?
2.Does DIRECTV offer channels on an
a la carte basis?
3.Does DIRECTV offer music channels?
4.Are DIRECTV packages affected by
sports blackouts?
5.How do I order Pay per View movies
and special events?
6.Does DIRECTV offer a
Spanish-language programming service?
7.Does DIRECTV offer a
Chinese-language programming service?
8.Can you explain the Locks & Limits
(parental controls) feature the DIRECTV System offers?
What are my programming choices with DIRECTV? DIRECTV offers access to more than 225 channels of tv programming. Access popular family networks such as CNN, ESPN, Lifetime, Comedy Central, MTV, VH1, HGTV, 36 commercial-free music channels, as well as up to 55 Pay per View choices a day including hit movies and special events. DIRECTV also offers a variety of professional and collegiate sports, including the DIRECTV exclusive NFL SUNDAY TICKET and much more. Click here for a complete list of DIRECTV programming options.
Does DIRECTV offer channels on an a la carte basis? DIRECTV typically bundles their programming together into different packages so that customers can receive the best value possible. However, select channels are available on an a la carte basis. See the programming section for details.
Does DIRECTV offer music channels? Yes. DIRECTV offers access to up to 36 commercial-free music channels through Music Choice. Ranging from Jazz and Country to Classical and Hit List, there is music available for every musical taste.
Are DIRECTV packages affected by sports blackouts? DIRECTV is the provider of the most comprehensive sports programming line-up in the digital home entertainment industry. Note that this programming is subject to league blackout rules and broadcast guidelines.
Does DIRECTV offer a Spanish-language programming service? Yes. DIRECTV offers customers interested in Spanish-language programming access to more than 50 Spanish-language channels and 175 English-language channels. Please see the DIRECTV Spanish Language Package for details.
Does DIRECTV offer a Chinese-language programming service? Yes. Exclusively from DIRECTV, Jadeworld is a multi-channel service that delivers the very best Chinese-language tv programming in both Cantonese and Mandarin. DIRECTV is proud to offer five unique channels from Jadeworld's programming line-up. ...AND... DIRECTV also offers Phoenix TV, where you can enjoy premier Chinese-language programming featuring up-to-the-minute news, current affairs, financial market updates, variety shows and dramas from China, Hong Kong and Taiwan.
Does DIRECTV have parental controls? The Locks & Limits feature built into your equipment lets you restrict access to movies based on the motion picture rating system, set Pay per View spending limits and block the viewing of entire channels. This is a great feature for parents who wish to control what programs their children watch on DIRECTV.
DIRECTV offers access to over 225 channels of programming entertainment. As a parent, you may want to limit the channels that your children are watching. Let's face it, you can't always watch what your children are doing. Maybe you want to order HBO programming but don't want your children watching it or maybe you have young children in the house and you don't want them to watch programs you deem unsuitable for their age. DIRECTV has a perfect solution!
The Locks & Limits feature built into your equipment allows you to restrict unsupervised television viewing in several different ways. You can block specific movies based on their MPAA rating, lock out entire channels, set limited viewing hours, or even establish spending limits on Pay per View programming. This works well for parents who wish to limit the programming that their children watch on DIRECTV, but don't want to limit their own programming options when they pick their programming packages.
Now you can protect your children from flipping to channels that are inappropriate for their age group. There is no limit to the amount of channels that you can lock out from your children's view. When it's time to watch what you want to watch, you can easily access the programming you like by entering your personal identification (PIN) number (see your owner's manual for details).
1.How are customers billed for
DIRECTV programming?
2.How do I pay my bill?
3.Can I pay my bill online?
1.How does DIRECTV bill customers? Customers are billed by DIRECTV for the programming package that they purchase, plus any Pay per View programs and sports packages you order. DIRECTV bills in advance for most programming. Pay per View movies are automatically charged to your bill after you order them if you maintain a continuous phone connection to your receiver.
2.How do I pay my DIRECTV bill? Customers may pay their bills by using electronic funds transfer (EFT) payment service that automatically deducts your DIRECTV payment from a checking account or credit card. Another payment method is by check through the mail.
3.Can I pay my DIRECTV bill online? Yes. When you register with directv.com, you can manage your account online. In addition to paying your bill, you can view your current and past DIRECTV billing statements, view recent transactions and set up automatic billing plans - 24 hours a day, 7 days a week.
